Return & Refunds

At Yallah Buy, we understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return and refund policy in place to ensure your satisfaction.

30-Day Return Policy: We offer a 30-day return policy, which means you have 30 days from the date of purchase to request a return. Whether you changed your mind or received a faulty item, we've got you covered.

Eligibility: To be eligible for a return, your item must be in the same condition as when you received it. It should be unused, unworn, and in its original packaging. Please ensure that all tags and labels are intact. You will also need to provide proof of purchase, such as a receipt or order confirmation.

How to Initiate a Return: To start a return, simply contact us at yalllah.buy@gmail.com. Our friendly customer service team will guide you through the process and provide you with a return shipping label. Please note that returns must be sent to the address provided by our team.

Exceptions: While we strive to accommodate all returns, there are certain items that cannot be returned for hygiene or safety reasons. These include perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or flammable liquids. If you have any questions about the eligibility of your item, please reach out to us for clarification.

Refund Process: Once we receive your returned item and verify its condition, we will initiate the refund process. You will be notified of the approval or rejection of your refund. If approved, the refund will be credited to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

Exchanges: If you wish to exchange an item, the fastest way is to return the original item and place a new order for the desired product. This ensures a seamless and efficient process.

Get in Touch: If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact us at yalllah.buy@gmail.com. Our dedicated team is here to assist you and provide the best possible solution.